2022 winners

It’s time to announce the Australian winners of the inaugural 2022 Solver of The Year Awards!

Snap Send Solve is proud to highlight and celebrate the outstanding work of the organisations that make a positive impact across Australia and New Zealand.

We carefully collected and analysed data from both reports and ratings in 2022 for the following categories, only awarding winners when criteria were met.

Innovation Award

A few of our Solvers use Snap Send Solve in a really innovative way. We put the call out for Solver nominations for this award and selected national winners for Australia and New Zealand.

Snapper’s Choice Award

This was fun! Thousands of Snappers voted after we put the call out to our Snapper community. Find out which Solvers particularly impressed people in 2022 after we tallied the votes to reveal the winners!

Customer Service Award

These winners achieved the highest star rating by Snappers. Receiving a high rating is a testament to the efforts of many teams within an organisation that receive and assign reports, fix the many and varied issues out in the field, communicate with Snappers, etc.

Community Engagement Award

These councils and shires have the highest engagement of Snappers relative to their population.

Environmental Award

We analysed the quickest response to dumped rubbish reports to find these winners.

Sustainability Award

Winning Solvers had the quickest response and highest rating for incident types related to Animals & Pests, Parks & Council Facilities, Trees, and Water & Sewer.

The following are the national winners of each category.

ESTA is using Snap Send Solve to assist Fire Rescue Victoria and Country Fire Authority emergency crews in notifying telecommunications providers that their infrastructure has been damaged by fire, storm, flood or other emergency.

View our 2022 New Zealand Solver winners here!


Do your bit, on the go.

Anywhere in Australia or Aotearoa New Zealand, anytime.