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Snap Send Solve is the free app that simplifies the reporting of community issues across Australia and New Zealand.

We’ve made reporting quick and easy which means when your community sees an issue, they can let you know with only a few taps.

Read reviews on the Apple App Store and Google Play Store.


Save your Customer Service team time and energy by integrating with the Snap Send Solve API.

By integrating the API your Customer Service team won’t need to manually input each service request into your CRM and can process requests more efficiently.


Provide your team with access to the Snap Send Solve Admin Portal where they can access a variety of self-serve customisations, features, data visualisation and exporting tools.

See our Features in action

The trusted reporting tool for
Australian and New Zealand organisations

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Our Snappers


Vid says...

Incredibly useful and effective app for reporting local issues. UI is better than any local council app I’ve ever tried, and knowing the information will be forwarded to the right council if you are near a boundary is also reassuring.


Steven says...

Love this app. Always quick fast & efficient, usually hear back either by email or phone call so feel heard. I’m loving the fact I can do a quick SSS while out walking and it’s done by the next time I’m out and about or at the least a cone is out and it’s sorted in a timely manner.


Andrea says...

As an independent person you have to jump through multiple hoops, multiple phone calls. multiple not-my-problem transfers, especially with council. Put in a Snap Send Solve report and they are on it straight away.


Liz says...

This app is fantastic Submitted a case about an illegally parked trailer. All I needed to do was enter the details of the issue and included a photo. Once submitted through the app it was directed to the correct authority and in less than 48 hours it was gone.


Sibpatro says...

I have been using this app from last couple of years. This is the best way to report anything to the local council from road damage, street light problem, traffic lights, fallen trees etc. Council resolves them quickly. Special thanks to the developers who values feedback and actions immediately.


Katie says...

Living in rural Victoria, wandering cattle on the road is a big safety issue. With this app, all it takes is a quick photo and the rest is history. The council sends a confirmation message within minutes and the issue is addressed. Such a fantastic app.