Transforming Local Government in a Snap
With a thriving community of nearly 1 million Snappers at the ready, Snap Send Solve connects local councils to residents, visitors and businesses to address community issues like never before.
Join our network of Solvers—over 850 organisations and integrated partners dedicated to making everyday problem-solving easier for everyone.
spaces together
The trusted reporting tool for
over 750 Australian and New Zealand councils
Simple = Good
Community connections made simple.
Resolving residents’ issues just got a whole lot Snappier (aka ‘easier’). Not only is our platform efficient and user-friendly, it’s totally transparent. And because one size never fits all (especially with local and state government), it’s customisable to suit your set up.
With Snap Send Solve, councils can easily create more customer-centric, connected communities where everyone helps make our shared spaces shine.
Maximise your council's operational efficiency with our enterprise features.
Custom incident type configurations and smart integrations allow you to ask questions at the first point of contact and speed up processing times.
Nillumbik Shire Council and City of Port Phillip councils have successful integrated with systems like Pathway and TechnologyOne and gained major efficiencies.
See our portal in action and discover how Snap Send Solve can revolutionise your workflow. Explore custom configurations >
And hello to precise, actionable reports with Snap Send Solve.
Our reports come with up to five photos and exact GPS coordinates— speeding up first-point resolution and boosting transparency with your residents.
Webform integration ensures the same excellent experience, even without the app.
Find out how Yarra Valley Water is using our webform to make their residents feel heard and valued. Watch the case study >
Want to learn more about enhancing your customer service with Snap Send Solve? Request a demo >
Crowdsource valuable information directly from the community and improve customer service in the process.
Snap Send Solve enables councils to reassign tasks seamlessly, ensuring the right authority addresses each issue — like the local water company, power company or telco provider.
Join 850+ solvers across Australia and New Zealand today.
Empower your council to improve customer satisfaction and make your LGA shine for tourists, residents, business owners and visitors.
Address issues before they escalate, saving time and reducing costs.
View Snaps, reassign tasks and communicate with Snappers more efficiently.
From potholes to graffiti to broken street lights, we can help you you get it resolved in a Snap.
Integrated
systems
Technology One
Pathway
Microsoft Dynamics
Civica
Salesforce
Take it for a spin
Is Snap Send Solve right for your local council?
We’d like to think so. But if you need more convincing, leave your details here and a member of our team will be in touch.
Please fill out the form
Our latest partnerships
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Level up your Snap Send Solve experience
We empower local councils - our Solvers across Australian & New Zealand. Additional features of the Snap Send Solve platform are designed, tried and tested to improve customer satisfaction and first point resolution.
Webform
Filter unverified issues and get actionable information on your website. Anyone can access the app experience anywhere with our webform.
Find out moreCustom incidents
Tailor our platform to see a boost in your resolution times. Create, customise and remove incidents that you receive from Snappers.
Find out more