Deflecting Duplicate Requests - Solver Sessions with City of Glen Eira

Featuring insights from the City of Glen Eira, discover how to eliminate request overload and streamline issue resolution. 

Are duplicate service requests slowing your teams down? When the same issue gets reported multiple times, it clogs up workflows, eats into resources, and delays fixes for your community.

Join us on 14 May for a live webinar with Snap Send Solve’s Head of Product, Pete Collins, and Kiran Nagra, Customer Experience Coordinator from Glen Eira City Council. 

You'll hear how they're tackling duplicate reports —and get an exclusive look at our upcoming Duplicate Detection feature.

Handling service requests shouldn’t feel like Groundhog Day. Spotting and managing them early helps your teams move faster, stay focused, and deliver better shared spaces for your community. 

What if your Snapper community could be part of the solution?

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What You’ll Learn:

✔ Ways to reduce admin time with our guest speaker, Kiran

✔ How our latest release identifies and links reports with smart logic

✔ A sneak peek into what else is coming in our new Solver Intelligence release schedule

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Who Should Attend?

Customer service teams and managers handling community reports and service requests.

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Featuring:

Kiran Nagra, Customer Experience Coordinator from Glen Eira City Council.

Hosted by: Pete Collins, Head of Product

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Date: 14 May | 12:00 PM AEST (UTC+10)

12:30 PM LHST (UTC+10:30)

11:30 AM ACST (UTC+9:30)

10:45 AM ACWST (UTC+8:45)

10:00 AM AWST (UTC+8)

2:00 PM NZST (UTC+12)