Case Studies

We connect communities to problem-solving authorities.

What our snappers are saying

Katie

Living in rural Victoria, wandering cattle on the road is a big safety issue. With this app, all it takes is a quick photo and the rest is history. The council sends a confirmation message within minutes and the issue is addressed. Such a fantastic app.

July 4, 2020
Sibpatro

I have been using this app from last couple of years. This is the best way to report anything to the local council from road damage, street light problem, traffic lights, fallen trees etc. Council resolves them quickly. Special thanks to the developers who values feedback and actions immediately.

November 27, 2021
Liz

This app is fantastic. Submitted a case about an illegally parked trailer. All I needed to do was enter the details of the issue and included a photo. Once submitted through the app it was directed to the correct authority and in less than 48 hours it was gone.

March 22, 2022
Vid

Incredibly useful and effective app for reporting local issues. UI is better than any local council app I’ve ever tried, and knowing the information will be forwarded to the right council if you are near a boundary is also reassuring.

September 5, 2023
Steven

Love this app. Always quick fast & efficient, usually hear back either by email or phone call so feel heard. I’m loving the fact I can do a quick SSS while out walking and it’s done by the next time I’m out and about or at the least a cone is out and it’s sorted in a timely manner.

March 15, 2023
Andrea

As an independent person you have to jump through multiple hoops, multiple phone calls. multiple not-my-problem transfers, especially with council. Put in a Snap Send Solve report and they are on it straight away.

April 5, 2023

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