We think you’d be a great Solver.
You’re a Super Snapper we know — you've probably met us through your council, water company or power company. But have you ever wanted to help your community from the other side?
We're empowering everyday Solvers.
If your business or organisation is responsible for shared spaces, you probably get requests when things need attention.
But managing those requests can be tricky. Notes from a phone call get accidentally tossed. A Post-It falls. Spreadsheets get unwieldy and post-holiday inboxes get overwhelming.
Try Snap Send Solve Pro and see the difference it can make in your workspace.
As part of this exclusive trial, you'll have access to our full range of features:
Custom incident types
Set up incident types specific to issues you're responsible for. You control who can report on those issues and what information you receive. You can even choose your own incident icon.
![An animation from the Reporting interface](https://cdn.prod.website-files.com/65d27ead8b721fc8e2412071/668482e5812fb09c22050991_6650275fda0de8858f8fba3e_Screenshot%202024-05-24%20at%203.36.11%E2%80%AFPM%201.png)
The Snap Send Solve Portal
Access and manage Snaps sent to you on our custom platform. Update the status, assign a reference number and leave a note for a colleague. You'll see the important details, like location, description and photos, all in one easy-to-use interface.
![A screenshot from the Reporting interface](https://cdn.prod.website-files.com/65d27ead8b721fc8e2412071/660f7a62cd61ecb7501372ff_Centre%20reporting.png)
Snapper messaging
Calling and emailing can be time-consuming and messy. Use the portal to send Snappers individual report updates that they’ll see in the app.
![An animation from the Reporting interface](https://cdn.prod.website-files.com/65d27ead8b721fc8e2412071/660f7ae781662a77174d7335_msg.gif)
Why try Snap Send Solve Pro?
We’re on a mission to empower everyday Solvers, beyond councils, water and power companies. Here’s how some lesser-known Solvers use Snap Send Solve:
![](https://cdn.prod.website-files.com/65d27ead8b721fc8e2412071/668604d255b62ec4388e05c0_Workload.png)
Customised auditing
Moorabbin Airport staff uses Snap Send Solve as an internal auditing tool to submit custom forms and reports, whether they’re onsite using their mobile device or back at their desks.
![](https://cdn.prod.website-files.com/65d27ead8b721fc8e2412071/66860541504211c47005996e_Collaboration.png)
Stakeholder engagement
The Pines shopping centre in Queensland uses Snap Send Solve to allow both tenants and visitors to report issues, while maintaining a structured workflow and clear channel for feedback.
![](https://cdn.prod.website-files.com/65d27ead8b721fc8e2412071/6686054107d3951eac416fd7_Dashboard.png)
Data-driven decisions
Members of VIC State Emergency Service and Cotton Australia use our platform to log environmental events. Snap Send Solve is supercharging real-time mapping, updates from the field and data collection.
Plus, by joining the trial, you’ll have direct input into what we build.
Join the free trial
Fill out the form and we'll be in touch to share more about this exclusive trial.
We’re not just an app, we’re a platform.
Over the last 10 years we’ve been working on our platform that connects problems to problem-solvers across Australia and New Zealand.
In the beginning, we started off as a simple community reporting app empowering Snappers to quickly report 75+ community issues they come across.
Now we’re on a mission to empower everyday Solvers - and we’d love your help.
See our features in action
The trusted reporting tool for Australian and New Zealand organisations
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/66839f15a0e10752e419ee47_769%20-%20Central%20Highlands%20Water.png)
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![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/66839ee2d82b6d1f023e0b56_770%20-%20Barwon%20Water.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/66839ed0d82b6d1f023e01c8_233%20-%20Mornington%20Peninsula%20Shire%20Council.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/66839ebfa0e10752e419b8ce_216%20-%20Monash%20City%20Council.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/66839ead63ba7806ba10e854_213%20-%20Knox%20City%20Council.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/66839e9e1ca49d5b73702cf4_310%20-%20Townsville%20City%20Council.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/66839e8db7fc5b3c1215df50_759%20-%20South%20East%20Water%20Corporation.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/66839e73ab667264d49ee3a6_1050%20-%20Orion%20New%20Zealand%20Limited.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/66839d4c9d011bb38815a69c_753%20-%20Yarra%20Valley%20Water.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/65d2a54206779376ff28328f_telstra.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/65d2a531dffd6630b35cd23b_Sydney%20Water.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/65d2a52488fdaa6c6e771adb_ses.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/65d2a5175b05d0467d1abf4b_noosa.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/65d2a509da66acb007d54dd9_NBN.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/65d2a4fa1fe77eb000b14e99_Moreton%20bay.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/65d2a4e8da66acb007d535ce_Glen%20Eira%20City%20Council.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/65d2a4d421398d744b689689_City%20of%20Swan.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/65d2a4bf9cb7c96fa5a3986c_City%20of%20Parramatta%20Council.png)
![](https://cdn.prod.website-files.com/65d2a48b86ea9062ba3686eb/65d2a4afd9939b9282675052_Christchurch.png)
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